Carlota Cazalla

Researcher at in2destination
Researcher at in2destination
13 Years

Tourism service design must focus on people and their needs

Researcher at in2destination, she applies her proven experience over 13 years, in the execution of research and consulting projects for the study of carrying capacity, the development of top-level tourism observatories, as well as for diagnosis and planning of competitive, sustainable and inclusive tourism destinations. Graduated in Tourism, expert in advanced service design and specialist in accessible tourism, she has collaborated in European projects for the dissemination of accessibility in tourism